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Employee Refuses to Attend a Disciplinary or Investigation Meeting: What to Do

Written by Bobby Ahmed | 13 Oct 2026, 11:29:17

Short answer: If an employee will not attend a disciplinary hearing or investigation meeting, do not simply dismiss them or ignore the process. Find out why, offer a reasonable alternative date or arrangement, warn them in writing that you may proceed without them, and if they still do not attend, you can make a decision on the evidence you have, provided the process is otherwise fair.

A missed meeting does not give you a shortcut through the disciplinary process. Employment tribunals expect employers to make reasonable efforts to let the employee take part. A rushed decision in absence can undermine the fairness of a dismissal.

Investigation meeting or disciplinary hearing

The two are treated differently. An investigation meeting is fact finding. There is no statutory right to be accompanied, although your own procedure may allow it and reasonable adjustments may be necessary.

An employee who refuses to attend can be given a reasonable management instruction to do so, and refusal without good reason can itself be a conduct issue. Equally, you can finish your investigation on the evidence you have, using their written answers if they will provide them.

A disciplinary hearing can lead to a formal sanction, so the statutory right to be accompanied applies under section 10 of the Employment Relations Act 1999. The employee should be told the allegations in writing, given the evidence and given reasonable time to prepare. See our guide on how to conduct a disciplinary.

The Acas Code of Practice is under review following consultation on a draft revised version in 2026. A consultation draft is not the operative Code: check which version applies when you act. Read our guide to the proposed Acas Code changes.

Find out why they are not attending

Before treating non-attendance as defiance, ask. Common reasons include:

  • Sickness, including stress, anxiety or another condition that may be a disability.
  • A companion who is unavailable.
  • A clash with a pre-booked commitment.
  • Fear of the process, or a belief the outcome is already decided.
  • A dispute about the allegations or the choice of investigator.

If sickness is the reason, consider appropriate medical evidence or an occupational health view about their ability to participate. A fit note concerning work does not necessarily answer whether they can attend a hearing. Reasonable adjustments under the Equality Act 2010 may be needed, for example a different venue, a video link, breaks or written questions.

See our guide on stress absence before a disciplinary hearing.

Companion unavailable

If the employee's chosen companion cannot attend on the date you set, the employee can propose another time. Under section 10 of the Employment Relations Act 1999, it must be reasonable and fall within five working days after the date you proposed. You must postpone to that time.

The five-working-day rule is not an absolute limit on postponement. Fairness may require a longer delay where it is reasonable in the circumstances. Acas highlights Talon Engineering Ltd v Smith, where refusing a postponement beyond that statutory window contributed to an unfair dismissal finding. Consider the practical effect of a further delay rather than automatically rejecting it.

A step-by-step approach

  1. Invite in writing. Include the allegations, evidence, right to be accompanied and possible outcomes. Warn that dismissal is a possible outcome only where applicable. Allow reasonable preparation time; see our guide on disciplinary hearing notice periods.
  2. Ask for a reason. If they say they will not attend, consider the explanation and any supporting evidence.
  3. Offer a realistic rearrangement. Offer a new date, different venue or remote option. The Acas Code says that where an employee is persistently unable or unwilling to attend without good cause, you should decide on the evidence available. It does not set a number of attempts. At least one genuine alternative is sensible practice, not a statutory minimum or a guarantee of fairness.
  4. Send a final notice. State the proposed hearing date, explain that a decision may be taken in their absence, and invite a written statement or attendance by a representative by arrangement.
  5. Decide whether to proceed. Consider your procedure, consistency with other cases, seriousness of the allegation, the employee's record, any medical evidence and reasonable adjustments.
  6. Hold the hearing if you proceed. Go through the evidence properly, consider any written response and record the reasons for your decision. Assess witness statements critically rather than accepting them automatically.
  7. Confirm the decision in writing. Explain your findings, any sanction and the right of appeal.

What if the employee refuses to attend the appeal?

The same fairness principles apply. Offer a reasonable alternative and consider the reason for non-attendance. Explain that the appeal may be decided on the papers if necessary. The appeal must still involve a proper review of the decision and any points the employee has raised.

Can I dismiss someone for refusing to attend?

Refusing to attend a reasonable meeting can be misconduct in its own right, but dismissal for that alone would usually be a harsh outcome on a first occasion. A written warning is more typical, depending on the circumstances. Any separate allegation about refusal should be put to the employee through a fair process.

The original allegation still needs to be supported by evidence. Non-attendance is not an admission of guilt. Even where gross misconduct is alleged, you must follow a fair process before deciding on dismissal.

In England, Scotland and Wales, ordinary unfair dismissal protection currently usually requires two years' service. The qualifying period is due to fall to six months from 1 January 2027. Discrimination claims require no minimum service, and many automatically unfair dismissal protections also apply without a qualifying period. Short service is not a reason to ignore those risks.

Common mistakes

  • Giving a single date at short notice.
  • Refusing a companion's reasonable alternative date.
  • Not telling the employee that the hearing might proceed without them.
  • Ignoring a medical reason because it is inconvenient.
  • Deciding the outcome before the hearing.

Frequently asked questions

Can I hold a disciplinary hearing without the employee?

Yes, if you have made reasonable efforts to involve them, warned them in writing and considered any good reason for non-attendance. Treat it as a proper hearing and give them the right to appeal.

How many times should I rearrange?

There is no fixed number. At least one genuine rearrangement is sensible; more may be needed where the reason is medical or the companion is unavailable. Fairness depends on the circumstances, not a set number of invitations.

Can an employee refuse to attend an investigation meeting?

They can decline, but refusing a reasonable instruction without good reason can be a conduct matter. You can usually complete the investigation without them, using documents, witness evidence and any written response they provide.

What if the employee says they are too ill to attend?

Seek appropriate medical evidence and consider adjustments or an occupational health view. If they remain unfit for a prolonged period, you may eventually need to decide on the evidence available, after carefully considering fairness and documenting your reasons.

Do I have to wait until the companion is free?

You must accept a reasonable alternative time proposed by the employee that falls within five working days after your original date. A longer postponement may also be necessary for fairness; the statutory window is not an automatic ceiling.

Can I send the decision by email?

Yes. Follow your procedure and make sure the reasons and right of appeal are clear. Following up with a letter can help ensure receipt, but it is not a universal legal requirement.

Get disciplinary support

If a disciplinary process has stalled, Neathouse Partners can advise on proceeding in absence and support you through investigations, hearings and appeals. Our employee relations support helps you manage the process fairly.

Neathouse Partners provides fixed-fee employment law services for employers. Get disciplinary support.

Reviewed 8 October 2026. This article is general guidance and not legal advice.