Success story of
Downlight Electrical

Downlight Electrical are a residential and commercial electrical contractor based in the South of England.

The Client

The company was conceptualised in 2018 as the brainchild of founder Charlie after he noticed a gap in the market. Lee joined the business in 2018, and the following year Downlight Electrical was incorporated as a limited company.

Based in Fleet, Hampshire, Downlight Electrical have convenient access to the south coast and the entire London markets. Their aim is to be the number one electrical contractor in the region. With a client-focused approach and by always delivering on their promises, Downlight Electrical are on their way to achieving their goals.

Downlight Electrical’s ethos is ‘small enough to care and large enough to cope’, and this message resonates with their customers. To keep customers happy and returning, Downlight Electrical has had to grow to continue its high levels of service. To keep focused on their core service, Charlie and Lee needed the help of a HR services specialist.
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How we helped

Charlie reached out to the experts at Neathouse Partners to manage their entire HR and employment requirements. Sharing the same values as Downlight Electrical, we were more than happy to work and collaborate with Charlie.

At Neathouse Partners, we have enjoyed working closely with Downlight Electrical. Neathouse Partners has been able to support Downlight Electrical by drafting their staff handbook in line with their industry’s best practices.

Neathouse Partners has also assisted in the writing of employee contracts and the managing of employee sickness and lateness as well as phased returns to work. As part of their growth plans, Downlight Electrical sought to hire apprentices. We were able to support the recruitment and onboarding of the company’s apprentices.

Managing the company’s vehicle policy changes is just another way Neathouse Partners has supported this growing business.

Benefits and outcomes

They have seen the benefits of having professionally drafted employment contracts, and a tailored staff handbook that help their employment force all know what is expected of them.
We know that organisations like theirs have many factors to control so by using our outsourced HR department, they can concentrate on what matters to them without having to worry about any legal issues should they occur.
If you want to find out how Neathouse Partners could help you, then speak to one of our advisers 01244 893776.

"Sian and the rest of the team are incredibly patient, helpful and knowledgeable and have made a consistent effort to always fully resolve all queries. Their professionalism and advice is always much appreciated."

Charlie Snowdon
Managing Director @ Downlight Electrical Ltd
"Sian and the rest of the team are incredibly patient, helpful and knowledgeable and have made a consistent effort to always fully resolve all queries. Their professionalism and advice is always much appreciated."
Charlie Snowdon Managing Director @ Downlight Electrical Ltd


Frequently asked questions

What geographical areas are covered by Neathouse Partners?
We offer services to all businesses and organisations located in England, Wales and Scotland.
Does Neathouse Partners cover my industry?

We provide HR and employment law services across a range of industries, including:

  • Health and social care 
  • Retail
  • Hospitality and leisure
  • Charities
  • Construction
  • Engineering and manufacturing
  • Commercial cleaning
  • Healthcare

Visit our industries page for more information on the sectors we cover. If you can't find what you're looking for, get in touch and we'll let you know if we can cover your industry.

What makes Neathouse Partners different from other service providers?

We pride ourselves on our professional yet personal service, and build close working relationships with our clients so that we remain accountable for the advice we give. We provide personalised solutions to our clients, tailoring them to their unique business challenges while making them compliant with UK employment law and HR best practices. 

As a business owner, you need to focus on what’s really important to your business, with the peace of mind that we're looking after your HR requirements. We draft, edit and prepare your documents on your behalf, so that you can focus on your business knowing you’re fully compliant. 

We're a small collective of specialist qualified employment lawyers and HR experts, delivering an outcome-focused end-to-end service that helps you to operate at your best and comply with both UK law and HR best practices. 

You’ll be given your own personal HR Consultant or Employment Lawyer, who'll take their time to really get to know you, your business, and how you operate. This enables us to support what’s right for your business, whenever you need it. Our unique offering of lawyer-led employment law services, combined with expert HR advice, means that we can provide a seamless and consistent service to our clients. Unlike other companies offering HR solutions, our services always come at a fixed cost, enabling you to easily budget for your HR requirements, with no financial surprises later down the line. There’s no usage limits and no hidden extras. You can rest assured that all of your HR and employment law requirements are covered.

Which sizes of companies does Neathouse Partners help?
Neathouse Partners caters to a diverse clientele, accommodating the needs of everyone from small businesses with a single employee to large-scale organisations with 7,000 or more employees.

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