HR Support for Care Homes and Care Providers

Neathouse Partners gives care homes a personal HR adviser, backed by our employment lawyers, for a fixed monthly fee. We help you recruit safely, keep your files ready for inspection and deal with staff issues properly, from sleep-in pay to safeguarding allegations.

Running a care home means managing a large, shift-based team under CQC scrutiny, often with sponsored overseas staff and high turnover. One wrong recruitment check or a badly handled safeguarding case can affect your rating.

Your adviser learns how your homes run and stays with you, so you're not explaining your rota or your history to a new person on every call. Care groups get two advisers or a small team, always the same people, across every site.

We support residential and nursing homes, domiciliary care and supported living providers, as well as GP and other health practices.

Sage Care Homes has worked with us for more than 8 years across 6 homes and 400+ care workers. Sandstone Care runs 13 homes with our support. "We always receive clear, actionable advice," says Omar Ahmad, Managing Director of Sage Care Homes

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Join hundreds of businesses who trust us to get it right - every time.

How we help your care home

A personal HR adviser, with the same people across all your homes
Our employment lawyers on higher-risk cases: safeguarding dismissals, tribunal claims and settlements
Contracts, staff handbook and care policies written for your service and kept up to date
A recruitment process and file checklist that meets CQC Regulation 19

Support with disciplinaries, grievances, absence and dismissals from first call to outcome
Sponsor licence and right to work compliance
TUPE support when you buy, sell or take on a contract
Health and safety support from your own consultant (see the Health & Safety tab)
A fixed monthly fee based on your headcount, from £95 a month + VAT

Additional services we offer

Supplier agreements

Occupational health assessments and screening

Diversity, equality and inclusion initiatives and ongoing training

Crisis management planning

Salary and package benchmarking, and performance assessment

Support during difficult discussions and redundancy consultation

FAQ

Frequently asked questions about Neathouse Partners.

What geographical areas does Neathouse Partners cover?

We offer services to all businesses and organisations located in England, Wales and Scotland.

Does Neathouse Partners cover my industry?

We provide HR and employment law services across a range of industries, including:

Health and social care
Retail
Hospitality and leisure
Charities
Construction
Engineering and manufacturing
Commercial cleaning
Healthcare

Visit our industries page for more information on the sectors we cover. If you can't find what you're looking for, get in touch and we'll let you know if we can cover your industry.

What makes Neathouse Partners different from other service providers?

We pride ourselves on our professional yet personal service, and build close working relationships with our clients so that we remain accountable for the advice we give. We provide personalised solutions to our clients, tailoring them to their unique business challenges while making them compliant with UK employment law and HR best practices.

As a business owner, you need to focus on what’s really important to your business, with the peace of mind that we're looking after your HR requirements. We draft, edit and prepare your documents on your behalf, so that you can focus on your business knowing you’re fully compliant.

We're a small collective of specialist qualified employment lawyers and HR experts, delivering an outcome-focused end-to-end service that helps you to operate at your best and comply with both UK law and HR best practices.

You’ll be given your own personal HR Consultant or Employment Lawyer, who'll take their time to really get to know you, your business, and how you operate. This enables us to support what’s right for your business, whenever you need it. Our unique offering of lawyer-led employment law services, combined with expert HR advice, means that we can provide a seamless and consistent service to our clients. Unlike other companies offering HR solutions, our services always come at a fixed cost, enabling you to easily budget for your HR requirements, with no financial surprises later down the line. There’s no usage limits and no hidden extras. You can rest assured that all of your HR and employment law requirements are covered.

Which sizes of companies does Neathouse Partners help?

Neathouse Partners caters to a diverse clientele, accommodating the needs of everyone from small businesses with a single employee to large-scale organisations with 7,000 or more employees.

Have questions?

Get in touch today

Contact us, and our team will get back to you within 24 hours. We value your questions and are committed to getting them answered quickly.

We offer unlimited HR and employment law advice, covering all matters throughout the employee lifecycle.

Neathouse Partners provide redundancy advice for employers. Our solution-driven, personal service ensures that employers have access to a named and dedicated HR or employment lawyer to help them expertly navigate HR best practice and employment law, regardless of how complex the issue may seem.

Plan, manage, and monitor health and safety in the pre-construction and construction stages of your project.

We provide specialised HR and Health & Safety services for the health and social care.

Resources

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Employment Law and HR Guide 2024