Success story of JSS Digital Ltd.

JSS Digital own and manage Vodafone stores through the Vodafone franchise partner programme.

Client requirements

Outstanding customer service is key to the successful running of mobile phone stores, so the business recognises the value of developing a unified team.

Rikesh, the Managing Director of JSS Digital, sought the expertise of Neathouse Partners to advise on the employment law issues associated with his takeover of a Vodafone store.

Taking over the store involved a TUPE transfer, which is a complex area of employment law.

Essentially, all the Vodafone staff working in the store transferred across to JSS Digital’s employment as soon as the store was signed over.

The main issue JSS Digital faced was streamlining the terms of ex-Vodafone employees with its own staff.

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How we helped

We assisted JSS Digital by drafting a bespoke contract of employment and employee handbook, which complied with TUPE obligations but also met business needs.
Under TUPE legislation, the employees who transferred from Vodafone to JSS Digital were entitled to keep the same employment terms and benefits, which were rather extensive and unsustainable.
We assisted by distinguishing between Vodafone’s contractual terms and discretionary policies to harmonise such provisions with the rest of the business.


JSS Digital now have a comprehensive employment contract and handbook which subjects all staff to comparable terms
This promoted unity following the transfer and will help Rikesh to manage his business efficiently going forward
If you want to find out how Neathouse Partners could help you, then speak to one of our advisers 01244 893776

“Neathouse Partners are the best HR firm for businesses.

I always feel confident that my advisor at Neathouse will guide and support me in making the correct decisions. Neathouse are great and I highly recommend them.”

Rikesh Shah
Managing Director @ JSS Digital Ltd

“Neathouse Partners are the best HR firm for businesses. I always feel confident that my advisor at Neathouse will guide and support me in making the correct decisions. Neathouse are great and I highly recommend them.”

Rikesh Shah Managing Director @ JSS Digital Ltd


Frequently asked questions

What geographical areas are covered by Neathouse Partners?
We offer services to all businesses and organisations located in England, Wales and Scotland.
Does Neathouse Partners cover my industry?

We provide HR and employment law services across a range of industries, including:

  • Health and social care 
  • Retail
  • Hospitality and leisure
  • Charities
  • Construction
  • Engineering and manufacturing
  • Commercial cleaning
  • Healthcare

Visit our industries page for more information on the sectors we cover. If you can't find what you're looking for, get in touch and we'll let you know if we can cover your industry.

What makes Neathouse Partners different from other service providers?

We pride ourselves on our professional yet personal service, and build close working relationships with our clients so that we remain accountable for the advice we give. We provide personalised solutions to our clients, tailoring them to their unique business challenges while making them compliant with UK employment law and HR best practices. 

As a business owner, you need to focus on what’s really important to your business, with the peace of mind that we're looking after your HR requirements. We draft, edit and prepare your documents on your behalf, so that you can focus on your business knowing you’re fully compliant. 

We're a small collective of specialist qualified employment lawyers and HR experts, delivering an outcome-focused end-to-end service that helps you to operate at your best and comply with both UK law and HR best practices. 

You’ll be given your own personal HR Consultant or Employment Lawyer, who'll take their time to really get to know you, your business, and how you operate. This enables us to support what’s right for your business, whenever you need it. Our unique offering of lawyer-led employment law services, combined with expert HR advice, means that we can provide a seamless and consistent service to our clients. Unlike other companies offering HR solutions, our services always come at a fixed cost, enabling you to easily budget for your HR requirements, with no financial surprises later down the line. There’s no usage limits and no hidden extras. You can rest assured that all of your HR and employment law requirements are covered.

Which sizes of companies does Neathouse Partners help?
Neathouse Partners caters to a diverse clientele, accommodating the needs of everyone from small businesses with a single employee to large-scale organisations with 7,000 or more employees.

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